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Stats info
Posted in: Website Suggestions
jddonovan
LowIndex
 
140 Views    10 Replies    1 Like   I like it!
I've been trying to access my stats info for the last two days and I keep getting error messages. Suggestions...?
Mark Simmons
Legend
 
# 1    6/13/2013 10:28:22 PM   
JD, sure enough. I saw your post and see I'm getting the same behavior, so I submitted a trouble ticket on this. In the future, you can do the same. Just click on the Customer Support hyperlink at the bottom of each page and then follow the information for submitting a ticket.


OtterMan08
Legend
 
# 2    6/14/2013 5:13:07 AM   
Awww, somebody broke the stats again. You guys need to be more careful when you click!!


Jim Ludden
Professional Champion
 
# 3    6/14/2013 7:34:15 AM   
I thought it was only me, figured I had too many rounds in there for it to sort out.


GreenReader
GolfNet Administrator
 
# 4    6/14/2013 8:57:03 AM   
I'm on it...


RandallTex
Professional Champion
 
# 5    6/14/2013 2:24:10 PM   

I'm on it...


Appreciate the help. I submitted a support ticket days ago on this. I didn't wanna waste people's time here. Maybe we get better response in the forums? Either case this site has been frustrating for this new user. Love the site when it works, but it is broken way too often.


GreenReader
GolfNet Administrator
 
# 6    6/14/2013 2:56:42 PM   


I'm on it...


Appreciate the help. I submitted a support ticket days ago on this. I didn't wanna waste people's time here. Maybe we get better response in the forums? Either case this site has been frustrating for this new user. Love the site when it works, but it is broken way too often.


I hear you Randall.
Stats should be running smoother today.


Mark Simmons
Legend
 
# 7    6/14/2013 8:17:39 PM   
Seems the problem is tougher than hoped. It is still down. I don't mean to pile on, but a year and a half after the clean sheet implementation of the new site this still happens quite a bit. Seems like there is something more required.


bmoody16
Professional Champion
 
# 8    6/14/2013 10:38:16 PM   

Seems the problem is tougher than hoped. It is still down. I don't mean to pile on, but a year and a half after the clean sheet implementation of the new site this still happens quite a bit. Seems like there is something more required.


totally agree...i have had these problems for a long time.


OtterMan08
Legend
 
# 9    6/15/2013 4:26:31 AM   

Seems the problem is tougher than hoped. It is still down. I don't mean to pile on, but a year and a half after the clean sheet implementation of the new site this still happens quite a bit. Seems like there is something more required.


Seems to be OK this morning, takes a little while to load up. I'm guessing it has to compile a data set, once it comes up everything is just a click away.


bmoody16
Professional Champion
 
# 10    6/15/2013 11:59:31 PM   
Now nothing is working. I can't get a single stat to work....never mind I found the small link to the "new reporting console" might want to make that more obvious.