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Score Attestation
Posted in: Website Suggestions
trsockwell
Professional Champion
 
174 Views    2 Replies    0 Likes   I like it!
I would like to suggest that the site change the attested score feature to providing a pick list of club members when the Played with Member option is selected during the posting process. If the other player was not a member of the club, simply provide the option to write in a name and eliminate the attested email process. The feature does not work properly. As an example, if the email address was entered incorrectly, the request cannot be modified and the administrators do not have a way to make corrections. There have been situations where I get an email address from another player that I get matched up with on the first tee, only to find out that the email address is incorrect. Once again the email address cannot be corrected and the score card is stuck in the verification process. Club members do not use the Attested and Played with Member features properly. The mobile app from Golfnet has the Played with Member option defaulted to Yes and players do not go back into score card to make correction when the round was not played with a club member.

I really like and think that this is the best handicap service, but the attested score feature is flawed and needs to be changed to accurately reflect what actually occurs in real life. I try to get all scores attested using the current functionality, but it is definitely error prone and does not provide much benefit in the peer review process under the current design.
ArizonaBlue
Professional Champion
 
# 1    3/21/2016 9:58:39 AM   
I personally have never had a problem with the attesting process. Getting a wrong email is not the fault of the system but the fault of either the person giving the address or the person writing it down.

I do like the suggestion of the system providing a list of club members ... as well as Friends as it does now ... to help in attesting your score.

You want to eliminate the email process and just write down a name? That's like grading your own paper ... by yourself ... with an eraser to change the answers. There is no accountability in just writing in a name without the person checking your score.

There have been times that I have entered a score and had it attested ... only to find that I had failed to include a GIR or some other non-score related info. I merely edit the round ... and request a new attestation. If you find that you have entered the wrong email address for whatever reason, then click to edit your round but don't change anything. Then request another attestation and correct the email address.

As for the mobile app defaulting to YES for playing with a member, I agree that if that is the case, then it needs to be changed. But one should be checking to be sure that the proper info is being entered ... and even if it defaults to YES, it is very easy to click on NO until they fix it ... isn't it?

It may be true that members don't use the Played With Member and the Attestation features properly. But I think this is not so much a problem with the system as it is the lack of the member either not knowing or not caring how to use it. It is very easy and straight-forward. I believe that many members never make full use of this site. I recommend that every new member on this site ... and even the old ones ... click on anything and everything ... to see what it does. If they don't, that's like a buying a house and never going into some of the rooms.

As chairman of my club, I don't count rounds played with a member toward the 3 rounds required by the USGA just because a member has checked YES. The round must also be attested by a member ... who also must post a round at the same course and the same day. If everything doesn't match up, it doesn't count as one of the 3 rounds.


HOGAN418
Professional Champion
 
# 2    3/22/2016 3:04:25 PM   
I also find money under the table helps tip the scale of helping or hindering a handicap, whichever helps the bet.