COMMUNITY

Community / Forums / Support

Support

Posted in: Website Suggestions

Patrick Boilini Professional Champion
Go to Last Reply 98 Views 10 Replies 0 Likes
I've tried multiple times to send a support ticket to cancel my membership and continue to get error messages. Can you please help me complete this. Can I email someone directly?
Richie Ainsworth Newbie
# 1 2/25/2020 8:47:12 PM
I have been trying for a week.
GolfNet Staff Amateur
# 2 2/26/2020 10:37:39 AM
I have been trying for a week. For membership related requests please send an email to membership@ushandicap.com. --JD
Richie Ainsworth Newbie
# 3 2/26/2020 10:47:38 AM
I have been trying for a week. For membership related requests please send an email to membership@ushandicap.com. --JD That would be a handy piece of information to have on the website/app. I don't see it anywhere.
GolfNet Staff Amateur
# 4 2/27/2020 10:18:49 AM
I have been trying for a week. For membership related requests please send an email to membership@ushandicap.com. --JD That would be a handy piece of information to have on the website/app. I don't see it anywhere. The Support Request button at the bottom of the Support/FAQ page does the same thing. JD
Richie Ainsworth Newbie
# 5 2/27/2020 10:22:14 AM
I have been trying for a week. For membership related requests please send an email to membership@ushandicap.com. --JD That would be a handy piece of information to have on the website/app. I don't see it anywhere. The Support Request button at the bottom of the Support/FAQ page does the same thing. JD Ok. They didn't answer that either. I sent another email. I appreciate your help!
Richie Ainsworth Newbie
# 6 2/29/2020 9:04:40 AM
Patrick did you ever hear from anybody?
Patrick Boilini Professional Champion
# 7 3/8/2020 5:10:54 PM
Patrick did you ever hear from anybody? No; sent 2 emails
Patrick Boilini Professional Champion
# 8 3/8/2020 5:15:29 PM
I have been trying for a week. For membership related requests please send an email to membership@ushandicap.com. --JD I've sent multiple emails with no response. Does anyone actually work in support or are you just stealing peoples money at this point who have signed up.
Jake Stamp Newbie
# 9 3/13/2020 7:48:21 PM
I have been trying for a week. Ive been trying for months. They just re newed my subscription for another year and I am furious. Worst app/company i have ever dealt with.
Richie Ainsworth Newbie
# 10 3/13/2020 7:55:59 PM
I have been trying for a week. Ive been trying for months. They just re newed my subscription for another year and I am furious. Worst app/company i have ever dealt with. I turned it in as FRAUD to my credit card company, since that is what is happening, after waiting a little more than 3 weeks. I'm just worried what happens next year. Do I have to report it as fraud annually?

Patrick Boilini

Professional Champion

Go to Last Reply

98 Views 10 Replies 0 Likes

I've tried multiple times to send a support ticket to cancel my membership and continue to get error messages. Can you please help me complete this. Can I email someone directly?

Richie Ainsworth

Newbie

# 1 2/25/2020 8:47:12 PM

I have been trying for a week.

GolfNet Staff

Amateur

# 2 2/26/2020 10:37:39 AM

I have been trying for a week.

For membership related requests please send an email to membership@ushandicap.com.
--JD

Richie Ainsworth

Newbie

# 3 2/26/2020 10:47:38 AM

I have been trying for a week.

For membership related requests please send an email to membership@ushandicap.com.
--JD

That would be a handy piece of information to have on the website/app. I don't see it anywhere.

GolfNet Staff

Amateur

# 4 2/27/2020 10:18:49 AM

I have been trying for a week.

For membership related requests please send an email to membership@ushandicap.com.
--JD

That would be a handy piece of information to have on the website/app. I don't see it anywhere.

The Support Request button at the bottom of the Support/FAQ page does the same thing.
JD

Richie Ainsworth

Newbie

# 5 2/27/2020 10:22:14 AM

I have been trying for a week.

For membership related requests please send an email to membership@ushandicap.com.
--JD

That would be a handy piece of information to have on the website/app. I don't see it anywhere.

The Support Request button at the bottom of the Support/FAQ page does the same thing.
JD

Ok. They didn't answer that either. I sent another email. I appreciate your help!

Richie Ainsworth

Newbie

# 6 2/29/2020 9:04:40 AM

Patrick did you ever hear from anybody?

Patrick Boilini

Professional Champion

# 7 3/8/2020 5:10:54 PM

Patrick did you ever hear from anybody?

No; sent 2 emails

Patrick Boilini

Professional Champion

# 8 3/8/2020 5:15:29 PM

I have been trying for a week.

For membership related requests please send an email to membership@ushandicap.com.
--JD

I've sent multiple emails with no response. Does anyone actually work in support or are you just stealing peoples money at this point who have signed up.

Jake Stamp

Newbie

# 9 3/13/2020 7:48:21 PM

I have been trying for a week.

Ive been trying for months. They just re newed my subscription for another year and I am furious. Worst app/company i have ever dealt with.

Richie Ainsworth

Newbie

# 10 3/13/2020 7:55:59 PM

I have been trying for a week.

Ive been trying for months. They just re newed my subscription for another year and I am furious. Worst app/company i have ever dealt with.

I turned it in as FRAUD to my credit card company, since that is what is happening, after waiting a little more than 3 weeks. I'm just worried what happens next year. Do I have to report it as fraud annually?

Participants

The terms USGA, USGA Handicap, USGA Handicap System, Course Handicap, Golf Handicap, Course Rating, Equitable Stroke Control, ESC, Handicap Index, Handicap Differential, Home Course Handicap, Slope, Slope Rating, Trend Handicap Index, Trend Differential, and Trend Handicap are trademarks and service marks of the United States Golf Association.

Customer Support
iPhone and Android Apps
USGA Handicap Index
Terms, Conditions
& Privacy Policy