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New Score Entry System

Posted in: General Golf Discussion

WileyC Professional Champion
Go to Last Reply 255 Views 9 Replies 0 Likes
I have successfully entered at least two rounds on the new system, however, I tried today and the up-and-down and sand saves are acting strange. Previously I clicked once for success and twice for failure. Now I don't know what it is doing. I am using android home computer. Any suggestions? Wiley Carlson
WileyC Professional Champion
# 1 4/9/2019 6:28:18 AM
Now it won't even post my score. Disappointed because I have used US Handicap for years and now it is broken on my end. WileyC
Mongo68 Legend
# 2 4/9/2019 9:14:45 AM
Now it won't even post my score. Disappointed because I have used US Handicap for years and now it is broken on my end. WileyC I've heard from others that the edit feature isn't working either. You can click on edit but can't change anything.
ArizonaBlue Professional Champion
# 3 4/9/2019 10:23:01 AM
I am having the same problem. My Up&Down info on my last round is where the Penalty line but the word Penalty isn't there.
WileyC Professional Champion
# 4 4/10/2019 7:32:35 AM
I am not sure how we contact the folks in charge anymore since things have changed (and not all for the better)
Mongo68 Legend
# 5 4/10/2019 8:10:24 AM
I am not sure how we contact the folks in charge anymore since things have changed (and not all for the better) Why there isn't a phone number to call is beyond me. Going back and forth with messaging is antiquated.
GolfNet Staff Amateur
# 6 4/10/2019 9:51:52 AM
I am not sure how we contact the folks in charge anymore since things have changed (and not all for the better) WileyC, The easiest way to contact us is to submit a support request. On the left side menu (click the top left logo if using the mobile app), choose App Support, then choose Support / FAQs, then click the blue Support Request button. Customer Service is in the office from 8:00-5:00 Eastern; any emails we get will be replied to quickly. After hours there will be a delay. You may also send an email to networksupport@golfnet.com. --Jim D, GolfNet Support
GolfNet Staff Amateur
# 7 4/10/2019 9:58:50 AM
I am having the same problem. My Up&Down info on my last round is where the Penalty line but the word Penalty isn't there. It looks like you didn't have any penalty strokes in that round so the row is omitted from the score details. --Jim, GolfNet
OtterMan08 Legend
# 8 4/10/2019 10:11:52 AM
I am not sure how we contact the folks in charge anymore since things have changed (and not all for the better) Why there isn't a phone number to call is beyond me. Going back and forth with messaging is antiquated. LOL... Would YOU! want to answer the phone after all this mess??
GolfNet Staff Amateur
# 9 4/10/2019 10:17:18 AM
I am not sure how we contact the folks in charge anymore since things have changed (and not all for the better) Why there isn't a phone number to call is beyond me. Going back and forth with messaging is antiquated. LOL... Would YOU! want to answer the phone after all this mess?? The powers that be took down the phone number from our various sites years ago. And to be honest, working through emails works quite well. But honestly it's not that hard to find out there... --Jim D, US Handicap

WileyC

Professional Champion

Go to Last Reply

255 Views 9 Replies 0 Likes

I have successfully entered at least two rounds on the new system, however, I tried today and the up-and-down and sand saves are acting strange. Previously I clicked once for success and twice for failure. Now I don't know what it is doing. I am using android home computer. Any suggestions? Wiley Carlson

WileyC

Professional Champion

# 1 4/9/2019 6:28:18 AM

Now it won't even post my score. Disappointed because I have used US Handicap for years and now it is broken on my end. WileyC

Mongo68

Legend

# 2 4/9/2019 9:14:45 AM

Now it won't even post my score. Disappointed because I have used US Handicap for years and now it is broken on my end. WileyC

I've heard from others that the edit feature isn't working either. You can click on edit but can't change anything.

ArizonaBlue

Professional Champion

# 3 4/9/2019 10:23:01 AM

I am having the same problem. My Up&Down info on my last round is where the Penalty line but the word Penalty isn't there.

WileyC

Professional Champion

# 4 4/10/2019 7:32:35 AM

I am not sure how we contact the folks in charge anymore since things have changed (and not all for the better)

Mongo68

Legend

# 5 4/10/2019 8:10:24 AM

I am not sure how we contact the folks in charge anymore since things have changed (and not all for the better)

Why there isn't a phone number to call is beyond me. Going back and forth with messaging is antiquated.

GolfNet Staff

Amateur

# 6 4/10/2019 9:51:52 AM

I am not sure how we contact the folks in charge anymore since things have changed (and not all for the better)

WileyC,
The easiest way to contact us is to submit a support request. On the left side menu (click the top left logo if using the mobile app), choose App Support, then choose Support / FAQs, then click the blue Support Request button. Customer Service is in the office from 8:00-5:00 Eastern; any emails we get will be replied to quickly. After hours there will be a delay.
You may also send an email to networksupport@golfnet.com.
--Jim D, GolfNet Support

GolfNet Staff

Amateur

# 7 4/10/2019 9:58:50 AM

I am having the same problem. My Up&Down info on my last round is where the Penalty line but the word Penalty isn't there.

It looks like you didn't have any penalty strokes in that round so the row is omitted from the score details.
--Jim, GolfNet

OtterMan08

Legend

# 8 4/10/2019 10:11:52 AM

I am not sure how we contact the folks in charge anymore since things have changed (and not all for the better)

Why there isn't a phone number to call is beyond me. Going back and forth with messaging is antiquated.

LOL... Would YOU! want to answer the phone after all this mess??

GolfNet Staff

Amateur

# 9 4/10/2019 10:17:18 AM

I am not sure how we contact the folks in charge anymore since things have changed (and not all for the better)

Why there isn't a phone number to call is beyond me. Going back and forth with messaging is antiquated.

LOL... Would YOU! want to answer the phone after all this mess??

The powers that be took down the phone number from our various sites years ago. And to be honest, working through emails works quite well.
But honestly it's not that hard to find out there...
--Jim D, US Handicap

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