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Posted in: Website Suggestions
Patrick Boilini
Professional Champion
 
7 Views    10 Replies    0 Likes   I like it!
I've tried multiple times to send a support ticket to cancel my membership and continue to get error messages. Can you please help me complete this. Can I email someone directly?
# 1    2/25/2020 8:47:12 PM   
I have been trying for a week.


GolfNet Staff
Amateur
 
# 2    2/26/2020 10:37:39 AM   
I have been trying for a week.
For membership related requests please send an email to membership@ushandicap.com.
--JD


# 3    2/26/2020 10:47:38 AM   
I have been trying for a week.
For membership related requests please send an email to membership@ushandicap.com.
--JD
That would be a handy piece of information to have on the website/app. I don't see it anywhere.


GolfNet Staff
Amateur
 
# 4    2/27/2020 10:18:49 AM   
I have been trying for a week.
For membership related requests please send an email to membership@ushandicap.com.
--JD
That would be a handy piece of information to have on the website/app. I don't see it anywhere.
The Support Request button at the bottom of the Support/FAQ page does the same thing.
JD


# 5    2/27/2020 10:22:14 AM   
I have been trying for a week.
For membership related requests please send an email to membership@ushandicap.com.
--JD
That would be a handy piece of information to have on the website/app. I don't see it anywhere.
The Support Request button at the bottom of the Support/FAQ page does the same thing.
JD
Ok. They didn't answer that either. I sent another email. I appreciate your help!


# 6    2/29/2020 9:04:40 AM   
Patrick did you ever hear from anybody?


Patrick Boilini
Professional Champion
 
# 7    3/8/2020 5:10:54 PM   
Patrick did you ever hear from anybody?
No; sent 2 emails


Patrick Boilini
Professional Champion
 
# 8    3/8/2020 5:15:29 PM   
I have been trying for a week.
For membership related requests please send an email to membership@ushandicap.com.
--JD
I've sent multiple emails with no response. Does anyone actually work in support or are you just stealing peoples money at this point who have signed up.


Jake Stamp
Newbie
 
# 9    3/13/2020 7:48:21 PM   
I have been trying for a week.
Ive been trying for months. They just re newed my subscription for another year and I am furious. Worst app/company i have ever dealt with.


# 10    3/13/2020 7:55:59 PM   
I have been trying for a week.
Ive been trying for months. They just re newed my subscription for another year and I am furious. Worst app/company i have ever dealt with.
I turned it in as FRAUD to my credit card company, since that is what is happening, after waiting a little more than 3 weeks. I'm just worried what happens next year. Do I have to report it as fraud annually?


Participants
Patrick Boilini GolfNet Staff Richie Ainsworth Jake Stamp